EMERGEORTHO, P.A.

Patient Support Specialist

General Information
Location  249 East Hwy 54
Durham, NC 27713
United States
Employee Type  Regular Full-Time
Job Category  Patient Support Specialist
Industry  Healthcare
Contact Information
Name  Teresa.Pope
Email  Teresa.Pope@emergeortho.com
Description

Check in and check out patients, answer phones, medical records, authorizations and misc. duties including: entering patient information onto the computer, assisting patients with questions or issues, making follow up appointments, posting charges and balancing money.  When answering the phones: schedule appointments, assist callers, take triage message and route calls appropriately.  Greet visitors and vendors and direct them to the appropriate personnel. 

Requirements

 High school diploma or equivalent required.  Previous reception/font desk experience preferred but not a must.  Insurance knowledge helpful.  Strong communication, organizational skills and computer skills are required.  Must also have the ability to multi-task and be flexible with hours.